Cinode Privacy Policy

09/03/2020

Welcome to Cinode’s Privacy Policy. The recent version will always be found on this location.

Cinode’s Privacy Policy is an integral part of Cinode’s Terms of Service and Terms of Use.

1. THE PERSONAL DATA CINODE COLLECTS AND USES

Your personal data is used to identify you and to collect and present your skills, experience, merits and availability. As a user of Cinode’s services, you agree that a personal account is created (a Cinode Account). A Profile is included in your Cinode Account where your skills and experience are gathered.

Your personal contact details and the personal data you and other authorized users in your organization are collected and managed in your Cinode Account. You also understand and agree that authorized Users connected to the same Organization (“Company Account”) can manage your personal data in your Cinode Account.

You also understand and agree that other authorized Users can manage your personal data via other features used via the Cinode Services that are activated in the Company Account, to which your Cinode Account is or has been connected.

2. THE PERSONAL DATA WE PROCESS

When a Cinode Account is created, you are asked to register the personal data and information about you that is necessary for you and other account owners of the same Company Account to be able to use features offered in the Cinode services.

Registered information can be managed in “My Settings” or in “Profile”.

In addition to the above, personal data can be used for these purposes:

  • To present your skills for specific consultant profiles
  • To manage you as an Employee
  • To manage you as a Subcontractor, Candidate, or as a Partner Consultant
  • To synchronize your calendar

3. THE PURPOSE AND LEGAL BASIS OF PERSONAL DATA PROCESSING

The purpose of processing the personal data Cinode collects is to offer you services associated with your Cinode Account, and to fulfill the agreement that is made when organizations order any service from Cinode via their Company Account. Cinode’s service offering is presented at www.cinode.com.

4. HOW WE USE YOUR PERSONAL DATA

Your details are used to manage and present you as an Employee, Subcontractor or Candidate for Recruitment, including your skills and your availability. Your data is also used in an aggregated format to analyze and present the company your Cinode Account is created under.

Furthermore, your information is available for matching towards various search features. We also use information that is created, uploaded, or generated in the Cinode services to develop and improve Cinode’s offering. Occasionally, we also inform customers about new features and services, or that our terms and conditions have changed or that new terms and conditions have been created. 

Occasionally we ask you to rate your satisfaction using your Cinode account. We will store this data to be able to identify and prioritize areas of improvement.

5. SCOPE AND TIME PERIOD

Personal data based on details in your Cinode Account remains until the Organization under which your account belongs deletes the data according to that Organization’s retention policy. 

6. RECIPIENTS OF REGISTERED PERSONAL DATA

Depending on the use of Cinode in the Organization to which your Cinode Account is connected, the following categories of recipients can access your personal data:

Other Account owners in your Organization can access presented information, for example via the Organization feature. Information in your Profile is also available in search and matching functionalities. You are also included in aggregation, such as skills inventories and age and gender distribution. Your availability is used and calculated in features for utilization planning and resource management. The skills you have entered into your Profile are used when other users in your Organization match assignment requirements.

As a recruitment candidate, users can access your personal account details, such as your name, address, and your Profile. In addition, it is possible to register personal details for the purpose of recruitment.

When an Organization enables the Talent Partner module, your personal data can be made available to other Organizations using Cinode in order to offer resources to other Organizations with a Company Account activated in Cinode.

7. COOKIES AND OTHER TECHNOLOGIES

Cinode’s Services use “cookies”. This enables us to make it easier to use Cinode Services, and it helps us understand how Cinode users use features and services.

We process information from cookies and other technology as impersonal data. We also collect data that is stored in our log files. This data can include IP addresses, web browser, language, where the user is from and what time it was when the user accessed our services.

Filter choices for your current web browser session are stored in Session Storage in your web browser.

We also occasionally send information via e-mail that may include links to our websites. Clicking such a link can provide us with information about your interests or your opinion about our services.

8. SERVICE PROVIDERS

Cinode can share personal data with companies performing services such as customer service and support and measuring of usage and customer satisfaction. These companies are obligated to protect your data. 

9. COMPANY ACCOUNTS

Authorized Users within the same Company Account may read and edit the data you have registered, for example your personal details, your skills, your experience, and your availability. 

10. GMAIL ACCOUNTS

In case of syncing your Gmail Account with Cinode, limits on the use of your Google user data apply: Notwithstanding anything else in this Privacy Policy, if you provide Cinode access to the following types of your Google data, Cinode’s use of that data will be subject to these additional restrictions:

- Cinode will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.

- Cinode will not use this Gmail data for serving advertisements.

- Cinode will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for Cinode’s internal operations and even then only when the data have been aggregated and anonymized.

11. OTHER

Cinode reserves the right to disclose information to authorities and the Controller of Personal Data when Cinode considers it necessary.

12. HOW CINODE PROTECTS YOUR PERSONAL DATA

Cinode has a variety of security measures in place – administrative, technological, and physical – to protect your personal data from spreading to reaching unauthorized people. Cinode’s Services use SSL (Secure Sockets Layer) encryption on all web pages where personal data are collected. When you use Cinode’s online services, you have to use an SSL compatible web browser, for example Safari, Chrome, Firefox, or Internet Explorer. This protects your personal data when they are sent via the Internet. 

13. INTEGRITY AND STORAGE OF YOUR PERSONAL DATA

Cinode strives to make it easy for you and your Organization to keep your personal data updated, complete, and accurate. As a user you approve that Cinode, on behalf of the Organization your Cinode Account belongs, stores your personal data in accordance with the retention policy of the Organization.

14. ACCESS TO PERSONAL DATA

You can verify that your account is correct, complete, and updated by logging into your account via  https://app.cinode.com. For other personal data, we make reasonable efforts to enable you to verify those too. Cinode reserves the right to deny processing requests when the effort is deemed unreasonable in relation to the request, when users have managed their data in a negligible manner, when the request can put other users’ integrity at risk, or when requests risk breaking applicable laws or regulations.

15. DELETION AND CORRECTIONS

As a Cinode Account owner, you always have the right to request deletion or correction of erroneous data associated with your account. Cinode will make sure that your account and your associated profiles will be deleted and corrected within 30 days of notice from the authorized contact person in your Organization.

You also have the right to request correction of data that is erroneous and that you can’t verify yourself via the Cinode services.

16. CONTACT

If you have any questions or concerns regarding Cinode’s privacy policy or data processing, please contact us via e-mail:  support@cinode.com

You are also entitled to submitting a formal complaint to relevant data protection authorities in your country.

Cinode may if necessary update the Company’s privacy policy. If we make profound changes to the policy, this will be communicated via our website with a link to the updated privacy policy.